You can always reach us at help@glarise.com. Support hours: Monday–Friday, 8am–5pm PST.
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Glarise Corrective Strips
Product and wear questions
Are GLARISE strips reusable?
Each strip is designed for one-time use. Some customers may reuse a strip once while practicing placement, but a fresh strip gives the best lift, comfort, and appearance.
What comes in each box?
Each GLARISE box includes 90 corrective strips, a precision tweezer tool, and step-by-step application guidance.
Can I wear these all day?
Yes. The strips are designed for full-day cosmetic wear when applied to clean, dry skin. Remove them gently at night.
Are they makeup-friendly?
Yes. GLARISE strips are designed to pair with eyeshadow, liner, and your normal eye-makeup routine.
How do I remove the strip?
Lift one corner and peel slowly. For extra comfort, use micellar water or cleansing oil to help release adhesive.
Are they safe for sensitive skin?
Absolutely. Glarise strips are made from medical-grade, latex-free, hypoallergenic materials and are designed to work with sensitive skin and all skin tones.
Will people notice I’m wearing them?
No. Our strips are designed to be nearly invisible once applied, so they blend naturally with your skin for a subtle lifted look.
Do they work for heavy-hooded eyes?
Yes. The strip design works for both slight and heavy-hooded eyes and gives you a customizable cosmetic lift based on your natural eye shape.
Returns
Refund and return policy questions
Do you offer a return guarantee?
Yes. If GLARISE is not right for you, return any unused product within 60 days for a refund of the product price. Return shipping is customer-paid.
Shipping
Delivery timeline and carrier details
How long does shipping take?
Orders are processed within 3 business days. After shipping, delivery typically takes 5-7 business days depending on destination.
Do you offer expedited shipping?
Yes. Expedited shipping is available for a flat $10 and typically arrives within 2-3 business days after order processing.
Will I receive tracking?
Yes. Once your order is processed, you will receive an email with a tracking link.
Can you ship to P.O. boxes and APO/FPO addresses?
Yes. GLARISE ships to P.O. boxes and APO/FPO addresses.
Support
Order issues and additional help
My order is delayed. What should I do?
If your order has not arrived after 10 business days from shipment, email help@glarise.com with your order number and we will assist.
My package arrived damaged. Can I get a replacement?
Yes. Email photos and your order number to help@glarise.com and we will send a replacement as quickly as possible.
I need help with placement. Where do I start?
Start with our step-by-step tutorial flow, then contact support for personalized guidance if needed.
How can I contact support directly?
Email us at help@glarise.com with your order number and question. We provide support Monday-Friday, 8am-5pm PST.